 It's about doing whatever it takes to make your experience a pleasant one, whether you're coming in to buy or lease a new or used vehicle, or to get parts or service.
To become Blue Oval Certified, our dealerships must excel in customer satisfaction both in sales and in service. Certification is based on Ford's ongoing customer satisfaction surveys and on-site dealership evaluations conducted by an independent, third party assessment team.
When a dealership achieves Blue Oval Certification, it means that every employee in every area of their facility has contributed to meeting Ford's highest standards of customer satisfaction. So when you see the "thumbprint" symbol, you'll know that each person in that dealership is completely committed to providing you - and your vehicle - with their own unique brand of polished, professional, personal service.
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